Return Policy

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We want you to be completely happy with your online purchase. If you change your mind for any reason, we'll gladly accept a return of any full priced item for a refund, exchange or store credit.

If any item is found to be faulty, you must first send an email to hello@posithelabel.com and describe the problem including a photo.

Returns will only be accepted subject to the following conditions:

  • The item must be returned within 14 days of purchase together with original proof of purchase.
  • Items must be returned in original condition and unused.
  • Partial returns will not be accepted.
  • POŚI does not cover any shipping costs on returns.
  • Please make sure that the address you enter is correct, as we will not be responsible for any lost or unclaimed packages.
  • Sale items and promo offers are final and are non refundable